Privacy Policy · Orenda Financial Services
Processing of personal data in the context of the services provided through THE REAL MONEY
This privacy policy applies between you, the user of this website, and Orenda Financial Services, the collector and processor of the information provided by you through the website and the THE REAL MONEY platform.
Orenda takes the privacy of your information very seriously. Please read this privacy policy carefully before using the services.
Introduction and details of the data controller
For the purposes of the applicable Data Protection Laws, Orenda is the "data controller". This means that Orenda determines the purposes for which, and the manner in which, your data is processed.
This privacy policy applies only to the actions of Orenda and of users with respect to the website and the THE REAL MONEY platform. It does not extend to any other website that may be accessed from this site, including any links to social media sites.
Definitions and interpretation
Data includes all the information you submit through the website or the platform, incorporating where applicable the definitions provided for in the relevant Data Protection Laws, including the GDPR.
GDPR means the General Data Protection Regulation (EU) 2016/679.
In this privacy policy, unless the context requires a different interpretation: the singular includes the plural and vice versa; "including" is to be read as "including without limitation"; a reference to any statutory provision includes any modification or amendment to it.
Data collected
We may collect the following personal data from you:
- Full name and date of birth.
- Gender and occupation.
- Contact information: email addresses and telephone numbers.
- Financial information: credit or debit card numbers.
- IP address (collected automatically).
- Operating system (collected automatically).
In each case, in accordance with this privacy policy.
How we collect data
We collect data in the following ways:
- Data you give us directly: when you contact us through the website, by telephone, post, email or any other means; or when you register and create an account to receive products or services from THE REAL MONEY.
- Data collected automatically: when you access the website, information such as your IP address and the date, time and frequency of your visit is collected. This information helps us improve the site's content and navigation.
Our use of data
Any or all of the data above may be required from time to time in order to provide you with the best possible service and experience when using our website and the services available through the THE REAL MONEY platform.
We may use your data for the stated purposes where we consider it necessary for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the "Your rights" section below).
Who we share data with
We may share your data with the following groups of people for the following reasons:
- Group companies or affiliates of Orenda.
- THE REAL MONEY as the legal entity under whose brand you applied for your account or card.
- External service providers who provide us with services that require the processing of data.
- Competent authorities, where they request this information and we are legally required to provide it.
In each case, the data will be provided in accordance with this privacy policy.
Keeping data secure
We will use technical and organizational measures to protect your data. Access to your account is controlled by a password and a username that is unique to you. We store your data on secure servers. Payment data is encrypted using SSL technology.
The technical and organizational measures include measures to deal with any suspected data breach. If you suspect any misuse, loss of or unauthorized access to your data, please contact us immediately at:
If you want detailed information from Get Safe Online on how to protect your information, your computers and your devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org.
Data retention
Unless a longer retention period is required or permitted by law, we will only keep your data on our systems for the period necessary to fulfill the purposes set out in this privacy policy or until you request that the data be deleted.
Even if we delete your data, it may persist on backup or archival media for legal, tax or regulatory reasons.
Your rights
You have the following rights in relation to your data:
Right of access
To request copies of the information we hold about you at any time, or to ask us to modify, update or delete it.
Right to rectification
To request that your data be corrected if it is inaccurate or incomplete.
Right to erasure
To request that we delete or remove your data from our systems (the "right to be forgotten").
Right to restrict
To block or restrict the way we may use your data.
Data portability
To request that we move, copy or transfer your data to another data controller.
Right to object
To object to our use of your data, including where we use it for our legitimate interests.
To exercise any of the rights above, or to withdraw your consent to the processing of your data, contact us at info@orenda.finance.
If you are not satisfied with the way we handle a complaint relating to your data, you may refer it to the European Data Protection Supervisor (EDPS): www.edps.europa.eu.
It is important that the data we hold about you is accurate and up to date. Please keep us informed if your data changes during the period for which we hold it.
Links to other websites
This website may, from time to time, provide links to other websites. We have no control over these sites and are not responsible for their content. This privacy policy does not extend to your use of those sites. You are advised to read the privacy policy of other websites before using them.
Changes of business ownership and control
Orenda may, from time to time, expand or reduce its business, which may involve the sale and/or transfer of control of all or part of Orenda. Data provided by users, where relevant to any part of the business transferred, may be transferred along with that part, and the new owner may use it for the purposes for which it was originally supplied to us in accordance with this policy.
We may also disclose data to a prospective buyer of our business. In the above cases, we will take steps to ensure that your privacy is protected.
General
You may not transfer any of your rights under this privacy policy to another person. We may transfer our rights under this policy where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this policy is invalid, unlawful or unenforceable, that provision will be deemed deleted to the extent required, without affecting the validity and enforceability of the remaining provisions.
This Agreement shall be governed by and construed in accordance with the law of England and Wales. All disputes arising under the Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to this privacy policy
Orenda reserves the right to change this privacy policy as it may deem necessary from time to time or as required by law. Any changes will be posted on the website immediately, and you are deemed to have accepted the terms of the policy on your first use of the website following the changes.
